Communication with a “live” Beeline operator.

In each large company There is a Customer Contact Center where you can get professional assistance and technical support, thereby solving various kinds of questions and problems regarding the product or service.

Company mobile communications Beeline is no exception. It has become popular and competitive throughout Russia and Kazakhstan and is focused on customer needs with wide range services. The combination of price and quality determines this popularity.

Beeline always meets customers' needs and provides the necessary assistance online around the clock. He is ready to provide technical support to everyone in need of qualified assistance, regardless of the telephone set, mobile network and geography outgoing call. You can contact technical support from any number mobile operator, from any phone, from anywhere in the world.

Methods of contacting a live operator

Almost every client from time to time needs to contact contact center Beeline. Often subscribers prefer live communication with a mobile communications consultant for online assistant work or SMS tips. In the process of working with a specialist, you can describe the problem in detail and receive specific help.

Professionalism technical service is the main indicator of service quality. By contacting a specialist, you will receive detailed answers and the necessary assistance in online mode. Support center contacts are listed on the company website page in the “Help and Support” section. However, figuring it out on your own and finding the necessary information there is quite problematic, since it is not as widely advertised as, for example, advertising about tariffs and new services. Therefore, there is a need to answer frequently asked questions.

To communicate with a “live operator”, you need to call:

• to the official short number 0611 ;
• to the number with the code 8-800-700-0611;
• to a landline phone 8-800-700-0611;
• from a landline phone 8-800-700-0611;
• to the company operator from roaming;
• to the help center 0770.

These are the main technical service telephone numbers. Let's take a closer look at each of the options.

Call to a short number

All Beeline SIM card users can contact a company consultant absolutely free by dialing 0611. After listening to all the voice menu prompts, just select the one you need and follow the voice recommendations. After clicking the required numbers, you should wait for the online consultant to respond.

Operators are not always able to answer due to the large influx of calls, so you need to be patient and wait for your turn.

If you are unable or unwilling to wait for a specialist’s response, use the Beeline service and order a call back by clicking on the number “1”. The first available employee will contact you.

Dial long number 8-800-700-0611

If for any reason it is more convenient for you to call from your cell phone to a long number, then you can do this in the same way as in the first case absolutely free of charge (for Beeline subscribers) by dialing 8-800-700-0611 and waiting for an answer. This number is universal for calls within Russia.

Landline phone 8-800-700-0611 (paid)

The customer support service is the place where you should first turn for help if difficulties arise. Probably, not a single mobile operator can do without such a service. Today we'll figure it out how to call Beeline operator, and we will consider several options on how to do this.

How to call a Beeline operator using a short number

Let's say right away that this is not the most quick way How to call a Beeline operator. The point is that for different regions RF, the voice menu will be different. And reviews from subscribers who make dial to number 0611, this is confirmed. A method that works in one region becomes meaningless in another.

Despite the fact that changes are made to the voice menu from time to time, it is still found universal method, contact a Beeline employee for help. When tested, it still remains working. After connecting, listen to the information from the voice informant, and then press 1, after which you will need to press the 0 button. Next, you will hear information that you will soon be connected to a “live” specialist.

A call to 0611 is free for Beeline subscribers, so if there is time, the subscriber will be able to achieve the desired result.

Contact via call back or federal number

This opportunity is only available if all specialists are temporarily busy. The Beeline phone number for ordering a call back remains the same - 0611. The only difference is that when connecting to an operator, if a specialist is unavailable, you will be asked to establish contact with a company representative in this way.

This service is free and is active both for the home network and for intranet roaming. To complete an order, press button 1 during a call.

To reach a specialist directly, make a direct call to the number 8-800-700-0611 . However, there is one small nuance: you can call in this direction from all mobile and landline numbers, with the exception of the Beeline network itself.

Thus, this service is available for consultation and information only to subscribers of other networks.

To get to a “live” operator, you need to press the 0 button twice.

Other ways to contact support

If you have a very specific question, feel free to ask it by sending an SMS message to the number 0611. SMS support guarantees a quick response within 3 minutes after sending. The service operates around the clock and is free.

Use WhatsApp to communicate. Add phone +7-968-600-0611 to your contact list and ask your question to a specialist. Please note that it is not possible to make a call to this number. Unfortunately, it is not designed for voice communication.

On the official website there is the possibility of online chat with a company representative. To do this, select the “Chat with a specialist” section. Next, you need to fill out all the proposed fields, after which you will enter the chat.

Also on this site ( moskva.beeline.ru) there is a form feedback. Describe your problem and get an answer in one of the following ways:

• by email address E-mail;
• by phone.

Conclusion

Which number to choose to contact a specialist is up to the subscribers to decide. Whatever method you use, our prompt technical support service will quickly solve any of your problems. Now you know how to call the Beeline operator. Feel free to ask for help.

Every mobile network subscriber must know several ways to contact the operator and support service. While using the services, the user often encounters urgent problems or important issues that need to be resolved quickly.

To solve problems related to tariff plans, account management features, spending personal funds, ordering Internet traffic packages, SMS and MMS, roaming communications, you must contact an official representative of Beeline.

By short toll-free number

How to call a Beeline operator from your phone? Calling from a mobile is convenient and free way communication with technical support. You can call from your mobile phone to the short Beeline number 0611.

First, the subscriber must carefully listen to the menu items and, according to their topic, decide which one he needs to choose. If the choice is not made, you will be asked to contact the operator. 0611 is a customer support center that will help resolve any issues.

When calling the operator on 0611, be prepared to spend 20-30 minutes of your time. Very often you have to wait a long time for an available operator. But while waiting, you can press key 1, and then a company representative will call your number the moment a free consultant appears.

Remember the necessary keys for easy control of the main menu when calling 0611:

• 9 - listening to Sachal's message,
• * — return to the main menu,
• # - listening to information from the previous paragraph,
• 1 - while waiting for a consultant - the “we will call you back” service, so as not to wait in line to contact online support.

By federal number

• 8 800 700 06 11 - for all questions regarding the operation of the USB modem.
• 8 800 123 45 67 — For all questions about automatic and manual settings mobile internet.
• 8 800 700 80 00 - for all questions regarding the operation of TV, home Internet and telephone.

From a landline phone or other mobile operator, call Beeline support for free at +7 812 740 60 00, 8 800 700 00 80 or 8 800 700 06 11. The dialing principle is the same as with mobile phone. First, you listen to menu items related to various problems and services, and then go out to talk with a live communication representative. The consultant may ask for your passport details, code word and phone number when solving your problems with communication, services and accounts.

When calling the number 8 800 700 00 80, you need to press the number 0 and, as a rule, within 5 minutes a representative of the Beeline company will answer you and help you solve your questions and problems.

Prepare your passport in advance and remember the code word that is attached to your SIM card to save your time when talking with support.

While roaming

If the subscriber is roaming outside Russian Federation, he can contact a consultant for free at +7 495 974 888 from a mobile or landline phone in any country.

During intranet roaming

When using intranet roaming (the user is located in the country), call 8 800 700 06 11 for free from any operator or landline phone.

When traveling outside the country, take care of what is most beneficial for you in advance tariff plan to communicate with relatives and friends. You can choose a tariff on the official Beeline website or by calling the short number 0611.

Other methods of communication

1. Write your question or complaint to the email address [email protected] and within a few hours you will receive an answer.
2. Go to the official Beeline website and fill out the feedback form to receive advice from a specialist.
3. The site also has an online assistant, a window in which you can communicate with him is on the right. Post your questions there for instant response.
4. Join official groups Beeline on your favorite social networks: Odnoklassniki, VKontakte, Facebook, read useful news and consult there on all issues.
5. Register V personal account on the Beeline website, consultations are also available there.
6. Submit your questions for a short toll free number 0622 and you will also receive a response in the form of a message (daily from 7:00 to 22:00 Moscow time).

In Russia, there are several companies in the market of cellular operator services that are absolute leaders. These include Beeline, which provides communications throughout the country. Each such company must have a free customer support center. Below is how to call a Beeline operator different ways.

How to call Beeline

Consultation with the company’s technical call center may be necessary for the most various reasons, ranging from problems with communication, Internet connection, ending with clarification of the conditions of the new package. Only an official representative can give a complete and correct answer. The Beeline hotline operates around the clock, communication with the dispatcher is provided through various services that are described below.

Operator short number

The simplest and free option is to call the short number of the Beeline operator. To do this, you do not need funds in your account. From your personal mobile phone you need to dial 0611 - and you will be taken to the operator’s technical support menu. The following is the procedure:

• listen to the answering machine, it will prompt you to press one of the buttons that corresponds to the specific problem that has arisen;
• if your question does not apply to any of the points, do not click anything;
• After this, you will be transferred to a conversation with a dispatcher who will assist you.

Request a call back

In some cases, the client cannot reach a technical support employee due to a long queue at service center, so you can leave a request with a request to call you back when a free dispatcher becomes available. To do this, you need to contact by dialing numbers 0611, wait for the call, and then add another 1. This activates the “we will call you back” function, but it only works if there are no free center employees at the moment.

If you have access to the network, then the operator’s website has the ability to submit a request for a call back through the contact form. To do this, you must indicate your first and last name, contact phone number, and email. You must indicate your question in the comments to speed up the consultation process. This call back option is not as fast as through a short dial.

Federal Beeline number

You can call the company’s federal number immediately if the need arises. There are several options that are used when you need to talk about a specific problem. Use these numbers for:

• find out solutions to problems with modems - 8 800 700 06 11;
• Internet settings on a mobile phone and problems arising with it - 8 800 123 45 67;
• suggest solutions to problems with home Internet, TV, telephone - 8 800 700 80 00.

How to call Beeline from a landline phone

Situations arise when the smartphone does not work, and there is only one at hand home phone. In these cases help desk Beeline is available at the city number +7 812 740 60 00. The conversation with a company employee follows the same pattern as when calling from a mobile phone. First, you need to listen to the answering machine, then either select the desired item, or wait for a connection with the dispatcher. You can also call federal numbers from a landline phone - this is another way to contact the Beeline operator.

How to contact Beeline directly

The company always tries to solve your problem without a live conversation with an operator, using online instructions by phone and on the website. The Beeline subscriber service receives a load that it is not always able to handle. On the part of the client, there is often a need to find out the answer to solving a problem that the answering machine is not able to solve. In order not to waste time and not go to the office, you should know how to contact the Beeline operator directly.

SMS service

If the question is not very urgent, and you have time to wait for an answer, you can contact the Beeline operator via SMS. To do this, write a message with your question and send it to 0622. This service is provided free of charge. Within 24 hours, your mobile phone will receive a response from the dispatcher in the form of the same SMS message. The service operates from 7 am to 1 am Moscow time.

The unified support service for Beeline subscribers in Moscow and the Moscow region works for subscribers around the clock and without interruptions.

Single toll-free number for Beeline subscriber support service Moscow:

Call the single number of the 24-hour Beeline support center 8800 700 0611 from mobile or landline absolutely free.

How to call Beeline in Moscow?

When calling to " Beeline Moscow hotline» from a mobile phone connected to the operator’s network in Moscow and the Moscow region, please use the free and 24-hour helpline number to connect to a Beeline help desk operator.

For calls from a mobile operator of another operator (Megafon, MTS and Tele2) use free phone 8800 700 0611 .

Was there an erroneous charge or do you want to change your tariff and services? Be prepared to provide the operator with your passport data - they are necessary to provide personal services and securely identify clients. You can also contact the nearest Beeline express service office in Moscow and in all cities of the Moscow region.

Helpline number for calls from abroad and international roaming:

When you are roaming from Beeline or in the regions of Russia, all calls to the number +7 495 9748888 will remain free for you from a mobile connected to the Beeline network. At the same time, if you want to call the contact center +7 495 9748888 from any other phones - calls are paid in accordance with the tariffs of your telecom operator. When making calls, be sure to dial the number in international format, starting with the Russian code +7.

Online support for Beeline customers in Moscow

Our support service works for subscribers not only by phone, but also online. Register in the operator’s official communities and feel free to ask any questions you are interested in, complain about service or fraud - all requests will be promptly reviewed by Beeline employees. Love email? Write to our address This address Email protected from spam bots. You must have JavaScript enabled to view it. — we will try to answer and quickly solve your problem.

Beeline customer service is available for your questions and suggestions on the most popular social networks. Join Beeline groups In contact with , on Odnoklassniki and in Facebook .

Subscribe to the official microblog V social network Twitter. PR service specialists regularly publish the most interesting information and the latest company news in Russia.

Cities of the Moscow region in which Beeline operates

Beeline customer support at 88007000611 operates in the following cities and populated areas MO:

Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektrogorsk, Balashikha, Domodedovo, Yegoryevsk, Zaraysk, Istra, Kashira, Klin, Kolomna, Krasnogorsk, Likino-Dulyovo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Lakes, Orekhovo-Zuevo, Pavlovsky Posad, Podolsk, Ruza, Serebryannye Prudy, Stupino, Fryazino, Chernogolovka, Chekhov, Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Pushkin, Ramensk, Sergievo-Posadsk, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasikha, Voskhod, Star City, Krasnoznamensk, Molodezhny.

In contact details operator Beeline in the capital region (Moscow and Moscow region) changes are possible. We recommend checking the latest information by calling 24/7 hotline(help desk mobile operator) 8800 700 0611 or on the official website www.beeline.ru/msk. The information provided and links are current as of June 2018.

In order to maintain High Quality customer service, all conversations with specialists help center Beeline is being recorded for further consideration. You can count on prompt answers to any questions, including, for example, “” or “What is the number of the Beeline operator,” through. All tariffs and prices for Beeline services in Moscow are given in the current section for informational purposes only.