Smart switch emergency recovery code how to find out. Samsung Kies is the Swiss Army knife for Korean smartphones

XIX century - the time of cloud technologies. Another ten years will pass and the working files of users, software, contacts and even a photo of a beloved cat will be stored in disk arrays of distant servers - in the "cloud". Although the user's Google account information is stored remotely, Android device manufacturers release software packages that can sync contacts and photos, back up and update software locally, while storing data on the user's computer. For Samsung smartphones or tablets, this is the Kies program. How to use it to update the Android gadget, we will consider further.

Simple tools for working with Android firmware

Long time ago when Cell phones were big, green, and called Nokia or Erricson, the firmware of the device was recorded at the factory once and for all. After all, these devices were very simple: calls, SMS, sometimes - a browser, looking at which I wanted to cry. As time went on, the process of updating phone software became easier and more accessible, but only with the advent of smartphones to the masses, the process of flashing them became as simple as creating a new mailbox. Maybe a little more difficult.

Engineering and service utilities for working with firmware are crammed with many functions, the incorrect use of which will easily make the device inoperable. Therefore, for undemanding or unprepared users, smartphone manufacturers have released programs that allow you to flash the device without risk and headache. Let it be without a choice of settings, but in 2-3 mouse clicks.

The Kies program is just such a tool for Samsung smartphones or tablets.

Smartphone and software for working with it

What is it for?

There are several reasons that make the owner try to flash the smartphone:

  • The memory is cluttered with programs, it's easier to change it than to deal with garbage;
  • Viruses or freeware show ads, generate referrals to sponsored sites, spy on the user, steal passwords;
  • The smartphone constantly reboots, there is no access to basic functions. For example - you can not even call;
  • A new version of the operating Android systems and I want to try new features on the old device.
  • What do you need to correctly flash and update the device?

    In order for the firmware to be successful, and not make your smartphone a useless piece of glass and plastic, you need to follow simple rules:

  • the battery of the smartphone must be charged at least 90%;
  • USB cable is short, no damage. Ideally, if it is a cable from a smartphone;
  • the cable is connected directly to the USB port of a computer or laptop, without hubs and extension cords;
  • the desktop computer is connected to the mains through an uninterruptible power supply, and the laptop battery is charged;
  • all unnecessary programs have been unloaded from the computer's memory;
  • the latest version of the Kies program and drivers for the smartphone are installed on the computer (installed with Kies);
  • the computer is connected to the Internet using a high-speed connection;
  • Antivirus, FireWall - disabled.
  • Attention! If your device has Custom firmware installed, then Kies will not recognize your smartphone and will not be able to work with it. In this case, use other means: the Odin program or firmware via CWM Recovery.

    How to flash a smartphone or tablet using Kies Samsung

    We connect the smartphone to the computer using a cable, launch the Samsung Kies program. The program will recognize your device and display information about it: the current firmware version, as well as the presence on the server new firmware, if any.

    Smartphone recognized

    A dialog box will open asking you to install the new version of the software. If you agree, click the "Yes" button

    Firmware launch confirmation

    Another dialog box will appear with a list of things not to do during the flashing process, as well as a request for permission to collect your personal data by Samsung. You can agree, or you can refuse - this will not affect the firmware process. When everything has been carefully read, click the "Start Update" button.

    Request to collect user information

    The program starts preparing for the firmware and downloads its components from the server. The download size can be from half to one and a half gigabytes, so you have to wait. The status bar at the bottom of the window will inform you about the progress of the download.

    Attention! At this stage, the smartphone is disconnected from the program and is not visible in the list of connected devices. This is completely normal - after the download is complete, it will restart in a special mode. Follow the green robot!

    Downloading Firmware Components

    The device reboots and enters Download Firmware mode. A robot appears on his screen, just like in the movie " Star Wars", only green. Under the robot - a scale showing the progress of the firmware.

    In no case do not turn off the smartphone at this stage, this will lead to a crash and the device will become inoperable. Further recovery will be possible only through service programs or engineers.

    When the progress reaches 100%, the firmware will be completed and the device will reboot. The Kies program will report the successful completion of the firmware and issue a short report.

    Report on the successful completion of the firmware

    The process of downloading and updating the firmware is lengthy and can take anywhere from 40 minutes to an hour. The first launch after updating the smartphone is also long, so do not worry. If, during the firmware process, the device freezes and does not show signs of life, emergency firmware recovery, which will be discussed in the next chapter, can help.

    Emergency (abnormal) firmware recovery in Samsung Kies

    As a rule, disaster recovery is a consequence of the incorrect completion of a regular firmware update. The cat pulled the cable, the fitter turned off the switch, the computer hung - the result is the same: the smartphone does not start and the firmware needs to be restored. Disaster recovery by Kies is available if the smartphone has switched to emergency mode.

  • Restart your computer and launch the Kies program;
  • Remove the battery from the smartphone, wait 5-10 minutes, install the battery back and turn it on;
  • Connect your smartphone with a cable to your computer.
  • Kies recognizes a smartphone that is in emergency mode.
  • Follow the step by step instructions on the screen to complete the emergency firmware recovery.
  • If the program did not recognize the smartphone automatically, select the emergency (abnormal) recovery mode manually

    Manual firmware recovery mode

    In the dialog box that opens, select the device for which you want to perform a custom recovery

    Selecting a device to restore

  • Samsung Kies will launch a flash recovery firmware update;
  • The recovery process will begin. It is important to follow all the instructions that will appear on the screen;
  • The window that opens will display the process of restoring the device software.
  • When the process is completed, the smartphone will automatically reboot, and Kies will display a window with a report and the version of the installed firmware.
  • firmware report

    Additional features: wagon and small trolley

    In addition to working with the firmware of smartphones or tablets, the program contains a number of useful functions:

  • Synchronization of contacts, tasks, notes and calendar;
  • Back up all device data to HDD computer;
  • Restoring a device from backup on disk.
  • Sync contacts, tasks and calendar on your phone

    The program can synchronize the following elements:

  • Contacts - synchronization is possible with Microsoft Outlook, Google, Yahoo, Windows Vontacts. Synchronization with Google and Yahoo is possible only with an active account (login and password);
  • Calendar, Tasks, notes - only synced with Microsoft Outlook
  • Music - Samsung Kies syncs your entire music library, playlists or favorite folders;
  • Photos, videos, podcasts - synchronization of the entire library, album or specific folder.
  • Synchronization setup

    Check the items you want to sync and click the "sync" button

    A situation may arise when, in the interval between two synchronizations, the data was corrected on the device and the computer, and in different ways. In this case, the program will issue a warning about data mismatch and prompt you to choose which information to consider correct.

    Synchronization. Data Mismatch Warning

    Backing up device data

    The Backup/Restore feature allows you to back up some data and restore it to the same or another device.

    Attention! Not all information from your smartphone or tablet will be correctly transferred to another device! Especially if the other device is not from Samsung.

    The following types of data are available for copying and subsequent recovery:

  • Contacts (from device memory)
  • Calendar
  • Tasks
  • Messages
  • Notes
  • mini diary
  • Phone call log
  • Music, Photo, Video
  • Other content files - all other non-media files
  • Custom settings and ringtones
  • Network settings and browser bookmarks
  • Account information Email
  • S note
  • S memo
  • Applications (application data is not saved)
  • Music, videos, photos and user files are only archived from internal memory smartphone. Data from the memory card will not be included in the archive!

    Different items can be added to the synchronization dialog depending on the connected device

    In order to back up data from a smartphone to a computer, in the "Backup / Restore" tab, select the groups of data that you want to save in a copy and click the "backup" button.

    The backup files are stored on the computer's hard drive at the address "Documents/samsung/Kies/Backup"

    In conclusion, we give a traditional video tutorial, which discusses all the described procedures and shows how to work with the program practically “on the fingers”.

    Video: How to use Samsung Kies

    Modern Android devices are getting closer and closer to a person - an inexperienced IT user. And also programs for working with smartphones become simpler and more convenient. Samsung Kies is a perfect illustration of such progress. Friendly interface, step-by-step "wizards" for each function, rich reference Information on the official website - a guarantee that a schoolboy, student, glamorous blonde and even a pensioner grandmother - a representative of the "old school" will cope with the program.

    This time I will show you how to install stock firmware on your smartphone or tablet of the line. samsung galaxy, that is, restore the state of the new device. This method will also allow you to reanimate your gadget after an unsuccessful installation of custom firmware or get rid of problems that have arisen with the operation of the device. You can also upgrade your device to latest version Software if you can't wait for an over the air update. Everything is completely safe!

    This method involves using the most convenient Odin utility for Windows. Don't worry if you don't know her. Thanks to step by step instructions Below, you will learn everything you need to successfully restore via Odin. It is worth noting that all data stored in the internal memory of the device will be erased, so save it on your computer before you start. You can also back up sms, contacts, media files and more by following our guide.

    How to prepare for Samsung Android device recovery process:



    So, are you all set? Have you installed the drivers and restarted your computer? Have you unpacked the archives of the Odin program and the firmware? Is your smartphone/tablet charged? Then let's get started! Carefully follow my instructions and in 15 minutes you will receive a device with freshly installed software.

    How to restore stock firmware on any Samsung device:

    Step 1: Launch Odin on your computer.

    Step 2: Translate mobile device to Download Mode. To do this, turn it off, and then hold down the buttons in turn “Volume Down”, "Home" And "Nutrition". Then press the button once “Volume Up”, to continue.

    Step 3: Connect your gadget to your computer with a USB cable.

    Step 4: When in the Odin program a blue light lights up opposite the connected port, click on the button "AP" and select the firmware file that you should have downloaded in advance.

    Step 5: It takes a few minutes for the Odin utility to check the firmware. When it's ready, press the button "Start" located at the bottom of the window.

    Step 6: After the process is completed, the device will reboot automatically.

    Step 7: In a few minutes, you should see the initial setup screen, where you need to select the interface language, connect to the network, add an account, and so on.

    That's all! Now your gadget has stock software installed, which will receive official updates by air.

    Flash gadgets - especially expensive Samsung smartphones and tablets starting from Galaxy line- you can do it in different ways, but it's much easier to use Kies - a service that will help you flash and update your Android device. This will be discussed.

    Why and how phones, smartphones and tablets are flashed

    Before you rush to the coveted firmware, check out the pros and cons of firmware and device updates.

    What you need to know

    Reasons for flashing devices:

    • a huge number of pre-installed and standard applications that take away the performance resource, free disk space and battery power;
    • desire to use engineering menu and other hidden features of the device, disabled by the manufacturer;
    • the desire to sort through different official and "custom" firmware of the same platform;
    • the desire to "hide" from tracking by services for collecting information about the user;
    • participation in development and testing third party programs for mobile devices.

    Disadvantages of self-firmware:

    • loss of warranty;
    • disabling the device (“bricking”), which entails software repair of the gadget in the service center solely at its own expense during the warranty period;
    • errors when starting some applications;
    • non-working hardware unit or component in the device - for example, inadequate operation of GPS, Bluetooth, etc.;
    • fast battery drain (processes responsible for both Android-level discharge control and others that consume more resources than expected).

    Rules that come in handy when flashing Android devices

    1. It is best to flash the device from a laptop that has a healthy and fully charged battery.
    2. The smartphone or tablet being flashed or updated must be fully charged, the battery must not be worn out.
    3. Firmware is most often carried out via cable - take care of its reliability.
    4. The USB ports on the PC must be in good working order.
    5. The computer must have adequate speed and performance, and dozens of applications should not be running on it. If upgrading is required - change the processor and modules random access memory.
    6. It is not allowed to flash a PC on which viruses and adware are operating - at any moment they can shake performance, and the firmware process may stall or “fly off” in the very interesting place, in addition, viruses can "infect" the device.
    7. It is advisable to flash the device from a PC on which Windows has just been reinstalled and no software has been installed, except for the chipset drivers and the flasher. The fact is that until the Windows registry is littered with application programs, operating system works like a perfectly cleaned and oiled machine.
    8. Drivers for Samsung devices are needed - they are available on the company's website. Without them, firmware from a PC will fail.

    How to flash and update Samsung gadgets through the Kies service

    Before starting the firmware via Kies, check the following.

    • Antivirus and Firewall software are disabled, or better yet, removed or not yet installed.
    • The Kies version is the latest.
    • The smartphone or tablet is connected directly to the USB port - and not through USB-Hub devices.
    • You have a high-speed and stable Internet channel - that is, there are no permanent disconnects.

    It is essential to remember the following:

    • when flashing both through Kies and through the Odin program, your warranty will survive - the Odin application was originally created by Samsung developers;
    • in case of opening Root access on the gadget and the subsequent Unroot procedure (cancellation of Root privileges), feel free to contact the service center in case of problems;
    • if you first installed a “custom” version of Android through Odin - and then returned the licensed version using Kies, and even waited for the next Android update and updated the Kies firmware again, then the warranty will remain.

    Android Firmware Update by Samsung Kies

    This is the action plan.

    1. Connect the gadget to the computer, launch the Kies application. It will inform you that an update has been released - and offer to download it.
    2. When you click on the "Update" button, a confirmation message will appear as part of the developers' public offer.
    3. After confirming the developer's offer, Kies will download the firmware.
    4. After the download is complete, the transfer of the new code to the mobile device will begin.
    5. Attention! The first half minute of transferring firmware files to a smartphone or tablet is especially important! If at this stage the cable breaks or falls out of the port, Kies itself “flies off” or the PC turns off spontaneously - you are guaranteed to receive a “corpse” that can only be restored at a Samsung service center.

    The firmware of the mobile device has been successfully completed. Standard and pre-installed applications and Android components that are officially supplied for Samsung smartphones and tablets will be in place. There will be only contacts and Android bookmarks.

    Disaster recovery - how to use the functionality

    If during the update android versions there was a failure, Kies has an emergency firmware recovery tool in store for this case.

    1. Launch Kies and go to the Android software updates tab on your gadget. All actions are performed on a PC.
    2. Select your device from the list. Kies will prompt you for a disaster recovery code. Attention! If you didn't receive an emergency recovery code android firmware- it will be impossible.
    3. Enter it and click on the "Restore" button. The Samsung device will restart into recovery mode.

    What to do if the program did not detect your gadget

    The following are reasons why a connected Samsung smartphone or tablet does not appear in Samsung Kies.

    • Damaged Samsung USB cable. Repair broken wire connections. Replace the cable if the insulation is broken. Counterfeit cables made with violations of manufacturing techniques often fail - a sign is the manufacturer's savings on both the conductor (copper) and insulation. If an additional USB extension cable is used (the gadget is far from the PC), check also its serviceability. The total length of the USB cables must not exceed 3 m.
    • Faulty USB port on the computer. Connect the device to a different port. The reason for the failure of the USB port, in turn, may be: contamination of the current-carrying contacts, violation of their "springiness" (they bent from constant, frequent use for several years); careless handling of the USB connector itself, frequent power cuts (+/-5V) due to a violation of the outer sheath of the cable or the insulation of the wires themselves, which disabled the USB controller in the PC; not connected to motherboard port during the last repair of a laptop or PC system unit. USB software violations can be: corruption of system Windows files, PC and Samsung chipset drivers or their incorrect installation, infection Windows systems viruses, installation of unverified programs, frequent installation of new programs. Check everything!
    • You are using a Samsung gadget that has just been “killed” by an interrupted firmware or an unsuccessful Android update. Contact Samsung service, Android Shop or similar service center.
    • An outdated version of Kies. Update the app.
    • The USB and Samsung device drivers are not installed. You installed the Kies app prematurely, forgetting the main thing, without which it is impossible to manage your Samsung smartphone or tablet. Delete Kies. First, figure out how the drivers work, then reinstall Kies.
    • The microUSB port on the device itself is not working. Clean it from dust and grains that have fallen into the connector. If it does not help, contact the service center. The worst alternative is to update the version of Android without a USB cable - installing a new version of Android via a memory card, downloading an update via Bluetooth, or local network Wi-Fi, download from internet directly, without PC and Kies software. But not all of these methods can work - for example, installing from an SD card requires the ClockWorkMod Recovery software console on the device. Will have to tinker.
    • If the drivers are installed, everything is fine and should work, and Kies is "wise" - try the alternative Odin application.
    • Debug mode is enabled on your smartphone or tablet. Give the command: "Settings - Applications - Development - USB debugging", turn off the debugging function. This feature is intended for developers and testers android applications, may interfere with Kies tablet detection.
    • You ignored the confirmation request to connect the gadget to the computer via USB, usually displayed by Android on the display of the device. Confirm this request.

    Other features of Kies

    The Kies application toolkit is the same as that of similar "combines" of the world's leading manufacturers (Nokia PC Suite, iTunes and similar) and includes the following functions:

    • wireless communication via Wi-Fi and Bluetooth: file sharing and Internet access;
    • synchronization of contacts, calendars, notes and messages;
    • access to the Samsung media library, music and video synchronization;
    • app store Samsung Apps;
    • backup.

    Pairing your device and computer via Wi-Fi

    Follow the steps below to establish a Wi-Fi network connection. Taken as an example Windows version 7.

    1. Open the Network and Sharing Center.
    2. Click on "Change advanced sharing settings". Switch the "Network discovery" switch to the "Enable network discovery" position.
    3. Return to the "Network and Sharing Center" and go to "Change adapter settings" - this is the network folder Windows connections. Select your Wi-Fi connection and open its properties.
    4. Cancel Wi-Fi Internet Connection Sharing.
    5. Launch "Windows Firewall" (it's located in the "Control Panel"). Go to "Allow programs to run through Windows Firewall".
    6. Allow the launch and activation of wireless mobile devices.
    7. Check the "SSDP Discovery" and "Generic PnP Device Host" services - they should be running.
    8. Stop the Internet Connection Sharing service.
    9. Setting up access to the Samsung gadget at the Windows system level is completed. Go to the settings on the gadget itself, select the "Kies over Wi-Fi" component, select your PC and give the command to connect. The PC will ask for a mobile device from which to access it.

    Congratulations! WiFi connection installed. His throughput- 11-150 Mbps - more than enough to share files and sync your personal data. Only “house” (wired) Internet can compete with such a speed. USB speed, of course, is greater, and it’s easier to use it - but “wireless” will free you from the USB cord, and the coverage area will be throughout the apartment.

    Kies needs high performance and fast PC performance - lag-free operation is guaranteed only with 4 GB of RAM and a processor with 4 cores at a frequency of 2 GHz. This computer is not cheap. The program takes up at least 500 MB of disk space. Screen resolution - at least 1024 * 768, otherwise the windows will "fall out" of the screen. Windows 7 is recommended - with Windows XP, the Kies application will also work, but there may be errors at the level of system DLLs, which will not appear in the XP version.

    Samsung Kies also works with iTunes libraries and syncs with Windows Media Player. There is support for file sharing and Internet access via Bluetooth, work with the AllShare service, DLNA support. If it weren't for resource gluttony, it will surely win the hearts of almost all people who prefer Samsung smartphones and tablets.

    Video: An overview of the functionality of the Samsung Kies app

    Samsung Kies, despite its apparent difficulties, is a fairly feature-rich application for Samsung gadgets. It will serve worthy replacement application Odin is actually a kind of Samsung Mobile PC Suite out of the box. Enjoy your work!

    L& L A D S G Y GTS5360 G Y GTS5360 D 6102 Q&A, H&T KIES. To restore personal data immediately after downloading, disconnect and reconnect the cable to the phone. K depends ONLY on. In the K program, a firmware recovery message will appear, did not appear if the message. K will post it herself. Today I reflashed my C. 3 phone software update, import and export. I give a translation when updating the firmware having problems, select the recovery mode in K and try again. You will see something similar. I have the same problem during the firmware update through the program hung. K, and force him to download what he needs, and not according to the code installed in the phone. Now I looked in K there is a button Emergency firmware recovery in the Tools menu

    Do you want to save this video? After a night of non-use, I tried to turn on the phone, it came to the introduction of a pincode, then went out again. Guys who will explain what is emergency firmware recovery in KIES and how to use it? To update the firmware version of the phone, you need to select K as in the phone settings. Among the functions of S K 2. Tried again through it, disaster recovery again hung. Cancel a subscription to a channel? S K useful program which will let you without much. UPDATED How to change the region for firmware via K. This is done through the programmer and special boxes, the device. Welcome to the online store of motorcycle equipment and other motorcycle products MotoYa. To use this feature, first view the recovery code on the PC where the firmware update failed. I connected SGS to K, the update began, then a yellow triangle appeared on the phone with. You can find out what version of the firmware you have by dialing the code # 1234 # in the standard dialer. Or did you make a backup? K curiously searches for updates

    Before changing the firmware to the latest software, you need to correctly configure K. In the instructions for K, they write that you need to do an emergency recovery of the firmware, but the code is in the Emergency tool. What's the problem then? Data copy Recovery. I would like to draw your attention to the fact that before updating the firmware for every fireman. K when a firmware crash occurs, it asks for a recovery code from a previous PC. Phone recovery after unsuccessful firmware. After downloading the firmware recovery code file, you will receive a link that you can post on blogs, forums, personal sites, as well. GTB5722 thanks in advance Search results for questions and answers on how to get the recovery code. After getting into the recovery menu, you need to find it. Firmware recovery code

    Lost personal data on your samsung phone or the tablet will cause different effects, so it has great importance to back up your Samsung devices. As we all know, Samsung Kies is the most popular professional sync software that can manage files on your Samsung phone or tablet devices, backup and restore is the most useful feature this software that allows you to backup files on your phone or tables of Samsung devices from a personal computer, and can also restore these files from your personal computer to a Samsung phone or tablet whenever you need. But in this process, you might come up with many questions that you never know how to solve this problem, so we will tell you a few useful tips to solve your problems when you use Samsung Kies 3 to backup or restore data of your Samsung devices.

    CASE 1: How to connect devices and Samsung Kies 3?

    You can connect your Samsung device and Samsung Kies 3 using a regular USB data cable, which you can find in your device package when you bought it, then just follow the instructions below to connect your device and Samsung Kies 3.

    step 1. Connect to your Samsung phone or tablet with the smaller end of the data cable and connect to your computer's USB port on the other end of the data cable.
    step 2. Your computer will install the compatible device driver automatically when your Samsung device is connected to your computer.
    Note: Sometimes your computer can't install the driver, compatible devices automatically, you need to manually work this step, visit your device manufacturer's website, often Samsung support site, then find the "Support" tag in the guide menu, click and see all the downloads, so you can download the corresponding device driver.
    step 3. Open Samsung Kies 3. It will connect with Samsung device automatically and show this message below.

    CASE 2: What kind of data can you backup and restore with your Samsung device using Samsung Kies 3?

    WITH Samsung Kies 3 You can backup or restore contacts data, call logs, videos, photos, messages, memos, information account email, ringtones, and anything else. After clicking the Backup/Restore tab, you will find full list content that can be backed up and restored.

    CASE 3: Steps to backup your device with Samsung Kies 3?


    step 2. Go to the backup/restore tab, it will show you all kinds of data you can back up with Samsung programs Kies 3.

    Step 3. Select what data you want to back up in the window by clicking on the box in front of the option. If you want to save all data in windows, just click on the Select All button at the top.

    Step 4. After that, click the backup button.

    Step 5 A pop-up notification will show you the date, time, and contents of the backup at that time. Just click on the Finish button to complete the backup operation using Samsung Kies.

    CASE 4: How do I restore my device using Samsung Kies 3?

    Step 1. When the device has been connected to the computer, you can find the Samsung Kies 3 software and open it.
    Step 2. Click on the Backup/Restore tab.

    Step 3. Click the Restore Data button.

    Step 4. Select any file you want to restore to your device, if you can't find the file, just click on the Search File button, then select the file to get the next one.

    Step 5. Once you have selected the backup file you want, simply click on the Restore button.

    Step 6. In the end, you need to click the “Complete” button to complete the task.

    CASE 5: What should you do when you can't find your device in Samsung Kies 3?

    You must have noticed that Samsung Kies 3 is not compatible with all kinds of device models. It is only compatible with Samsung Galaxy devices with Android 4.3 system version and above. Samsung Kies 3 can also be used by Mac users. If you can be sure that the device is compatible with Samsung Kies 3 and you should have used it to backup/restore without problems, then you can follow the steps below to confirm if your device is connected to your computer.

    • Reconnect your device to your computer.
    • You are using a bad port on a computer that cannot work normally, change one port one at a time.
    • Try connecting your computer with another device like a docking station.
    • Check out the new Samsung version Kies 3 because the software is not the newest.
    • Try closing and reopening the app once.
    • Restart your device and computer finally.

    If there is something wrong with the device driver or Samsung Kies 3, it can also lead to this phenomenon.

    How to update drivers:

    If you are a Windows user, you can use the Connect troubleshooting feature to update drivers in Samsung Kies 3.
    Step 1. Open Samsung Kies 3.
    Step 2. Find the Tools tab and click the Reinstall button.

    Step 3. You will show this warning and click Yes after that the troubleshooting reinstallation process will continue to go.
    Step 4. You need to disconnect the device and reconnect the device after the troubleshooting reconfiguration process is completed.

    How to reinstall Samsung Kies 3 (Windows):

    If this problem persists, we suggest that you uninstall you Samsung Kies 3 in your computer and download the software from the Internet to install it again.

    How to uninstall Samsung Kies 3:

    Step 1. First of all, you need to disconnect your device from your computer.
    step 2. Then visit the website Samsung Kies official website to your website browser.
    Step 3. Find the Download option and click it on the home page.
    step 4. You can find two options, choose 3 and Kies 2.6, just choose Kies 3.
    Step 5. Once the download is complete, just click on the file to launch this program.
    Step 6. Then you will get two options which uninstalled Samsung Kies 3. You must select this option to uninstall Samsung Kies 3.
    Step 7. Select the yes option when you get the verification message box. (You can find it next to the option to remove the savings rate)
    Step 8. Once all the above steps are expected to be completed, the software will be uninstalled.

    CASE 6: How to transfer backup files from non-Samsung Kies 3 device?

    You can also transfer files from another device to your Samsung device with Samsung Kies 3.
    Just follow the instructions below:
    Step 1. Your computer and device should establish a connection already.
    Step 2. Find the desktop icon and open Samsung Kies 3.
    Step 3. Click on the Tools tab.
    Step 4. Click on the option to transfer data from a non-Samsung device.
    Step 5. Select Samsung.

    Step 6. You can select any of the following options without Samsung devices: Apple®, Nokia®, LG®, and Blackberry®.

    Step 7. You can click on Edit to select the backup file you want. Select a file and open it.

    Step 8. It will show the content in a window for you. Select the content you want to back up, you must select I agree and click the Start button to start.

    Step 9. After the backup process is completed, click the Finish button.

    CASE 7: How to fix Emergency Firmware Recovery for your Samsung device with Samsung Kies 3?

    If you failed when you were updating your device with a rescue firmware. Don't be sad, you can reset your device easily with the following simple steps.
    Step 1. Click on the Tools tab and select the “Firmware Disaster Recovery” option.

    Step 2. You will find your device in the list when the device needs to be reset to recovery. You need to do nothing but select device recovery then click it to start.

    Step 3. You must copy the device code to some place in case you will use again. It will be used again when you have finished restoring it from another computer.
    Step 4. You have to let the device get into recovery mode and then click the button to start it.

    CASE 8: How to fix Recovery Emergency firmware for your device using Samsung Kies 3 from another computer?

    If you failed when using the process in question #7 to perform an emergency firmware recovery for your device, you can also do it on another computer. Just follow these:
    Step 1. Find the Tools tab and click on it.
    Step 2. Select the firmware emergency recovery and using the recovery code you copied before to the emergency recovery.
    Step 3. After putting your device into recovery mode, just click the Start button to refresh.