The connection to the Internet through the router constantly drops. Wi-Fi is unstable

Electronic gadgets: computers, laptops, smartphones and tablets are found in every home. To ensure that all devices receive unlimited access to the Internet, users install routers in their apartments. These devices provide wireless access to the network from a single exit point. But here people are faced with a situation where the Internet periodically disappears through the router. We'll tell you how to solve the problem yourself, without involving specialists.

wi fi can disappear on any device

Possible reasons

If the Internet speed fluctuates, check the router's access to the network. When access is stable, the indicators should glow a steady green light. When there is a problem on the line, the indicators flash. The network disappears due to interference or incorrect device settings. You can solve the situation by rebooting the router; there is a button on the back panel for this.

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If the Wi-Fi connection is lost, the following messages are displayed on the monitor screen:

No internet access. The problem is caused by an incorrect connection or a problem with the line. In this case, the Internet via cable connection and remote access disappears.
Obtaining an IP address. due to incorrect network settings. Check the setting in Network and Sharing Center.
Lost connection. If it is constant, adjust the power setting. In particular, disable disabling network adapters to save power.

If the signal is unstable and the speed leaves much to be desired, contact your provider’s technical support.

Important! It is not the responsibility of the provider to set up a home connection if this item is not specified in the connection agreement!

If there are no technical faults on the line, but the signal level is still low, perhaps the problem lies in the reception. If Wi-Fi on your phone is lost, move your gadget closer to the access point. The speed has increased, which means there is interference on the path between the device and the router. The way out would be to install an additional amplifying antenna. When the signal level does not depend on the distance between the device and the access point, you need to look for a free connection channel. This situation is typical for apartment buildings, where several routers operate at the same frequency. Let's look at how to solve this problem.

How to connect to a free frequency?

If Wi-Fi on the router has disappeared, then you need to install the InSSIDer program on your computer. The application will scan for available wireless networks and display free channels in a graphical image.

Please note that the utility costs money. Free version available only for mobile devices on the Android platform.

Let's understand how the utility works.

From the same graph it is clear that the fourth channel is free. To troubleshoot connection problems, you need to connect the router to a different frequency.

Please note that it is recommended to select a channel that is farthest away from other frequencies in use. It is worth considering that the frequency width varies between 20-40 MHz, and the channels are located 5 MHz from one another. Accordingly, the selected frequency will invariably overlap with neighboring ones. Right choice channel will fix the problem when the laptop loses the Wi-Fi network. It is worth noting that router models have from 11 to 13 channels of available connection, so reconfiguring the device will not be difficult.

If the network on your phone disappears, this will help mobile app. This utility will not only determine the free frequency, but will also help check the quality of reception at various points in the apartment. The application issues graphic image wireless networks, allowing you to select the optimal frequency. Thanks to this, you can correct the situation when Wi-Fi on your tablet or mobile device disappears.

Other options

You need to check the default settings of the router.

The installed parameters must match the recommended ones. If there are discrepancies, the device does not work correctly. Some routers may not be able to handle the flow of information.
In addition, budget models do not support dual-frequency operation. High speed and dual-stream connection overheat the router. The result is unstable operation and causeless connection breaks. In this case, the solution to the problem is to replace the router.

There are several options for getting out of the situation; using the tips provided, you can establish a stable wireless connection in your apartment.

Is your wireless Internet connection slow? You are suffering from an unstable Wi-Fi connection. Congestion problems are common in residential complexes or in areas with high density population. In a world where an Internet connection is vital for almost everyone, having a slow Internet is more than just a nuisance.

Are you trying to work remotely, are you checking your status in in social networks or just look at restaurant reviews, a slow internet connection allows you to live life on your terms. The good news is that you won't have to deal with slow internet anymore. The solution is as simple as downloading the Speedify app from the AppStore or Google.

What Causes Wireless Congestion?

There may be dozens of stations in any region. Each radio tower sends out invisible waves of radiation at its own frequency, from the tower to your radio. Adjusting the radio changes the channel. But what if there are two stations broadcasting on the same channel?

Luckily, the government regulates radio the same way they regulate wireless frequencies. If every radio station transmitter uses the same frequency, you'll hear a cacophony of distorted sounds - it's like trying to isolate one voice at the most crowded party.

Just like radio, Wi-Fi is a form of invisible radiation. Like all forms of radiation, wireless communication has a physical form, or frequency, that appears as a wave. This is also not limited to one form - there are several types of Wi-Fi frequencies used by computers, namely 2.4 GHz and 5 GHz. While the government maintains strict controls over how devices connect to each frequency, there are limits to 2.4GHz technology.

2.4 GHz offers 3 non-overlapping channels. 5 GHz offers 23 non-overlapping channels and shorter range, meaning fewer overlapping radio signals.

The problem with 2.4 GHz: Most consumer technologies, including Bluetooth and a number of wireless technologies, use the same 2.4 GHz frequency which has only three non-overlapping channels. In addition, 2.4 GHz has a long range, which leads to various Wi-Fi signals overlapping each other.

The solution is simple: determine which channels are not overloaded and switch the device to it. If this does not help, consider changing your router to a 5 GHz model. Keep in mind that many fancy routers offer trimaran and other features. The best option is always a dual-band device.

Tools to Solve Wireless Congestion

First, you must determine which Wi-Fi channel provides reliability and speed. Second (and last) you should change your router's channel. This means you need to use a tool to analyze and change settings on your router.

In Windows, there are a huge number of tools that can identify the best channels. One of the best options comes from Windows Store: wireless analyzer.

How to Use WiFi Analyzer

Just install and launch the application. After installation you will be able to run it in Windows search(Windows key + Q), enter the wireless analyzer type, and select the store; as a result, you may have to install the application before you can proceed to launch it.

The program should detect your Wi-Fi signal and its strength, which ranges from 0 to -100 decibel milliwatts (dBm), the lower the better. If it shows 0 dBm, then you are near the transmitter. At -100 dBm your connection will not work. A number lower (technically negative lower) than -70 means a strong connection. -80 dBm or higher means a bad connection.

Next, click on analysis in the top menu bar. The WiFi Analyzer displays a visualization of the various overlapping wireless networks in your area. If two networks are broadcasting on the same channel, you will notice that they will overlap. Each channel represents a number between 1 and 161.

This is what it looks like when two networks intersect:

If you don't have Windows 8 or a newer OS, you could try it out from nirsoft WifiInfoView, which offers similar features as the WiFi analyzer.

How to change the channel on a router

Now that you know which Wi-Fi channel works best, you will need to change your router settings. Accessing your router's settings requires a browser such as Chrome. Access to its settings, but varies between various models router, but there are some general rules.

Note: Most routers can use “admin” as the login and “password” as the password. Registration information may also be printed on the back of the router or in the instruction manual that came with it. If you can't access your router, try searching the Internet for a way to open your individual router.

In the end, The best way to say that you have improved your internet speed is to test it. I recommend using SpeedTest.net. This good way determine which Wi-Fi channel will optimally combine speed and reliability. If this doesn't work, you might want to try some other methods to improve your router's performance.

After making all the necessary settings, you should restart the computer (for both players) and check the result. Often this helps, and you can start playing.

Reason 2: Problems with the client

This problem is quite rare, but it cannot be ignored. Connection problems may be due to a faulty client of one of the users.

As a rule, this happens for two reasons - either Tunngle crashes, or the client update occurred with errors.

In both cases, the solution is the same - you need to reinstall the program.

Usually after this everything starts to work if that was indeed the problem.

Reason 3: Connection problems

Most common reason this error. In most cases, it all comes down to what the user really has poor quality connections, and this requires replacing the provider and improving the equipment.

However, other factors can also cause connection quality problems. They are worth checking, especially if you have complete confidence in the high quality of the connection and equipment.

Conclusion

As mentioned earlier, when solving this problem, it is important to carry out all the described measures for both players. It may be that each user has their own problems with the client or network. Because collaboration working on solving the problem will lead to complete elimination of the problem and a comfortable game.

Hardly with a computer, but what does money have to do with it? You pay for the Internet, you paid for laying the cable - go to court or just write statement of claim, and show it to your provider, I think. It won’t go to trial, it’s their fault. You pay, among other things, for the cable to be in good working order. To you as a consumer. It doesn’t matter at all what happened to the cable behind the door of your apartment; by the way, you can also raise the question of a refund, the service provided was not of high quality

Well, the money is here despite the fact that calling a specialist costs 350 rubles. + cable laying costs 18 rubles per meter, but here it will be plus or minus 20 meters. According to the contract, I am responsible for the cable in the apartment, and I have to pay. In general, it is easier to change providers. The main thing is that everything is in order with the computer.

I had such a problem, there was a constant connection breakdown, it cost me two months of “fighting” with the provider, I heard a lot of tales from the technical support service, both about myself and about my computer. I reached the CEO of the provider. Result: they came to replace the cable, note it free of charge, the chief engineer personally came with an apology, and after a month of calls from those. support asking if everything is fine with me.... So, don’t be discouraged, demand a service of proper quality, as max-02, our respected moderator, correctly said.

And I struggled and called them for more than 2 years. As a result, they sent me a signalman who checked the wire and connection and said that everything was in order. I paid him 1000 rubles. for installing a new cable, and forgot about the outages. We just laid the wire ourselves initially.

*****.ru 01/20/2011

Thank you, I understand everything. I'm changing provider!

And I have the following problem: I bought a new Sony Bravia TV (LCD), they installed a decoder for digital, but after a week the picture began to “freeze” from time to time and the sound went away. The technician came, checked the cable, removed the decoder from the telephone plug and said, that everything is in order. However, I didn’t take the money. For 2 - 3 weeks everything worked fine, but then everything came back. The technical support service advised me to turn the modem (ADSL) on and off every(!) time. Is this really normal?!

The support team consists of people like us. someone responsible. some are not very good, while others don’t care at all, so they shift the problems onto the user’s shoulders. In theory, we, the users, don’t care. what about the cable (unless we use it for drying clothes at the same time), it doesn’t matter what we do with the modem, because we pay with our own money, the provider, technical support can say whatever they want. They just understand that this is not America and that we have not yet learned how to sue on every issue, but in court they will be obliged to change the cable and repair the modem without talking.

Slow, unstable Internet is a problem not only for many residents of the Moscow region, but also for the capital. In shopping and entertainment centers, office complexes, basements, in underground parking lots and construction sites, 4G reception does not allow full use of the Internet. What to do if the network speed is low country house, at a dacha or facility within the city, several times lower than stated? You can resort to two methods to solve this problem:

Improve unstable Internet using improvised methods.
Install professional.

By building an amplifier at home from a coffee can, CDs, or other scrap materials, you will achieve negligible results. To definitely eliminate an unstable Internet connection, it is optimal to install a YS System amplifier. This is 100% guarantee quick access to the network and stable operation of 3G and 4G anywhere.

Solving the problem with unstable Wi-Fi

The main problems related to the unstable operation of the fourth generation wireless Internet are:

Lost connection.
Low data transfer speed.
Difficulty connecting to the network via Wi-Fi router.

This is not a complete list of the consequences that arise when the Internet is unstable. Agree, there is nothing more annoying than the “No network access” error on your computer monitor, laptop or smartphone screen. But fortunately, there is a universal solution that does not require large amounts of time and money - modems and antennas for amplifying the Internet signal YS System. Why should you buy new generation equipment? The reasons for purchasing high-tech devices are expressed in terms of opportunity.

Let's consider today the problem when the Wi-Fi network is unstable, and when the connection to the Wi-Fi network is periodically interrupted, or the Internet connection is lost. It seems to me that this is even worse than when the Internet does not work at all. Because the problem is not clear, everything seems to work, but not as it should, the signal disappears, devices turn off, and other incomprehensible moments. It’s just that when something doesn’t work, it’s at least clear where to look for a solution, but in such a situation nothing is clear at all.

What causes an unstable Wi-Fi connection:

Periodic disconnections of devices from the Wi-Fi network. Or the Internet simply cuts out for a while (without access to the Internet), and everything starts working again. A very popular problem that causes a lot of inconvenience. For example, a laptop is connected to a Wi-Fi network, and the Internet is working. But periodically a yellow one appears near the connection icon Exclamation point, and the Internet disappears. Loading files gets stuck, etc. And, as a rule, the connection is restored after a while.
Devices do not connect to the Wi-Fi network the first time, or do not see the Wi-Fi network.
The Wi-Fi network completely disappears and appears.
Very low internet speed over wireless network (everything is fine via cable).
When the Wi-Fi connection only works close to the router.
The wireless network signal level is constantly changing.

This, of course, is not the entire list of problems that are associated with unstable operation of wireless networks. There may be many more. Very often, Wi-Fi works fine for a while, and then problems begin and go away again. You may also notice the appearance of problems, for example in the evenings, or at other times of the day.

If you have something similar, and you seem to have an Internet connection, but you can’t always use it ( use without any problems), then now we will try to fix everything.

Changing the wireless network channel when Wi-Fi is unstable

This is the first and most main advice which is a must try. We know that every Wi-Fi network operates on some channel. If there are many of these networks, then they begin to interfere with each other, and interference appears. As a result, Wi-Fi is unstable. Well, and various incomprehensible problems that I wrote about above, and which you have most likely already encountered.

You need to change the Wi-Fi network channel in the router settings. Details about channels, about finding a free one and about changing to different models routers, I wrote in separate instructions: How to find a free Wi-Fi channel and change the channel on the router?

You can try setting some kind of static channel (if you have Auto), or vice versa, set Auto if a static channel was selected. In the article linked above, I wrote about finding the freest channel using the inSSIDer program. You can use it.

You just need to go to the router settings, go to the tab where you configure the wireless network, and in the Channel item change the channel. This is what it looks like on Tp-Link routers:

After each channel change, do not forget save the settings and reboot the router. Be sure to try several options. It should help.

As for interference, household appliances can create it. Do not place the router near microwave ovens, cordless phones, etc.

The Internet is cut off via Wi-Fi: router firmware, and other tips

Almost always, such problems in the wireless network occur due to the router. Not uncommonly, this is due to the firmware. Therefore, I strongly recommend updating the firmware of your router. We have instructions on our website for all popular manufacturers. Here, for example, are instructions for Tp-Link.

It is also possible that the wireless network may be unstable due to some technical problems with the router. Something with the board itself, or the power adapter. By the way, it is power adapters that very often cause such problems. The router simply does not receive the necessary power and there are connection breaks, etc. Well, strong changes in the power supply can affect the operation of the router. If the Internet goes out after you put some kind of load on the router (online videos, games, torrents, connecting new devices, etc.), then this is usually due to an inexpensive (not powerful) router.

Need to eliminate problems on the ISP side. It may well be that the connection is broken on its end, and the router has nothing to do with it. It’s very easy to check, just connect the Internet directly to your computer and check its operation.

For many people, the connection breaks down in rooms where the Wi-Fi network signal is very poor. When, for example, only one division of the network signal remains on the device.

In such a situation, you need to increase the range of your Wi-Fi network. We have an article on this topic: How to strengthen the signal of a Wi-Fi network? We increase the Wi-Fi range. Or, install a repeater. After this, problems with Internet interruptions should disappear.

And if your devices at home find a lot of available networks that operate at a frequency of 2.4 GHz (as is most likely your network), and changing the channel, and even changing the router does not produce results, and the Wi-Fi network is very unstable, then this problem can be solved by purchasing a router that supports operation at a frequency of 5 GHz. This frequency is practically free. I just know a case where there were a lot of wireless networks in the house, and Wi-Fi was simply impossible to use until they switched to the 5 GHz frequency.

If the Internet disappears on only one laptop

And of course, it’s not uncommon for all devices to connect and work with a wireless network without any problems or disconnections, but one device keeps disconnecting, losing connection, etc. It’s not hard to guess that most often this device is called a laptop and runs on Windows.

In such cases, it is imperative to update the wireless adapter driver. I wrote how to do this. It is possible that the problem may be in the hardware. And it appears very often after disassembling the laptop (cleaning dust). Why is that? It’s just that during assembly, the antenna that is built into the laptop often suffers. Here are the problems in working with Wi-Fi networks. Very often, after this the Internet only works near the router itself.

Here are some tips if you have any: interesting information on this topic, personal experience, then write in the comments. You can ask questions there, I will definitely answer!

Is your wireless Internet connection slow? Are you suffering from unstable wifi communications. Congestion problems are common in residential complexes or areas with high population density. In a world where an Internet connection is vital for almost everyone, having a slow Internet is more than just a nuisance.

Whether you're trying to work remotely, checking your status on social media, or just looking at restaurant reviews, a slow internet connection allows you to live life on your terms. The good news is that you won't have to deal with slow internet anymore. The solution is as simple as downloading the Speedify app from the AppStore or Google.

What Causes Wireless Congestion?

2.4 GHz offers 3 non-overlapping channels. 5 GHz offers 23 non-overlapping channels and shorter range, meaning fewer overlapping radio signals.

Tools to Solve Wireless Congestion

In Windows, there are a huge number of tools that can identify the best channels. One of best options comes from the Windows Store: Wireless Analyzer.

How to Use WiFi Analyzer

Just install and launch the application. Once installed, you will be able to launch it in Windows search (Windows key + Q), enter the type wireless analyzer, and select the store, as a result, you may have to install the application before you can proceed to launch it.

This is what it looks like when two networks intersect:

If you don't have Windows 8 or a newer OS, you could try it out from nirsoft WifiInfoView, which offers similar features as the WiFi analyzer.

How to change the channel on a router

Now that you know which Wi-Fi channel works best, you will need to change your router settings. Accessing your router's settings requires a browser such as Chrome. Access to its settings varies between different router models, but there are some general rules.

Ultimately, the best way to tell if you've improved your online speed is to test it. I recommend using SpeedTest.net. This is a good way to determine which Wi-Fi channel will have the optimal combination of speed and reliability. If this doesn't work, you might want to try some other methods to improve your router's performance.