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Shipping by EMS is normal. Features express delivery EMS Russian Post

Dear site visitors!

Please take into account that our company has no relation to the EMS Russian Post company. The postal tracking service is available on our website solely for your convenience. All questions for you postal items should be addressed to EMS Russian Post at tel. 8 800 200 50 55.

EMS tracking

Each postal item, when it is processed for forwarding, receives a unique identifier (code). It is also called a tracking code (from the English track - to follow). EMS Russian Post works with two types of codes: a domestic 14-digit digital code and an international 13-digit alphanumeric code.

14-digit domestic Russian postal code

You can find it on the check that was given to you upon receipt of the postal item (letter, parcel). Important! To track the postal item, the code must be entered without spaces and parentheses (even if such are present on the receipt). For example, 11512780151384

13-digit international postal code

This code is assigned either to international shipments or to domestic Russian express shipments. The code consists of two capital Latin letters, followed by 9 numbers and a closing two capital Latin letters. For example, YF123456789RU. Obra Please note that spaces in the tracking code are also not allowed.

Where is the parcel?

IN information system EMS Russian Post records the movements of all postal items. Thanks to this, as well as our EMS parcel tracking service, you can quickly find out the location of your parcel, rejoice at its delivery to the addressee, or sound the alarm in time and send an application to search for the postal item. In order to receive information about the passage of your parcel, simply enter its code in the "Postal Code" field and click the "Search" button.

Express Mail Service (EMS) is a service of the Federal State Unitary Enterprise Russian Post for express delivery of items. Thanks to a unique network (more than 42,000 post offices throughout Russia delivering EMS express mail, and almost 4,000 post offices accepting EMS express mail), well-established infrastructure, effective system long-distance transportation, you are offered reliable courier delivery on a door-to-door basis to any, even the most remote corner of our country.
Orders are sent by EMS express mail on a door-to-door basis - items are received in our warehouse, transported to their destination, where they are handed over personally to the addressee.

Delivery terms

Orders in our online store are transferred from the warehouse to the EMS delivery service as quickly as possible, within 1-2 business days after order confirmation. Delivery of the order is carried out according to the control EMS terms Post office. Delivery time is the number of days it will take for delivery, excluding the day of dispatch and weekends. Depending on the region, delivery of the order takes from 5 - 7 days to two weeks.

After the order arrives in your locality, the courier contacts you and delivers the goods to the address you specified.
Delivery to the recipient's door from 9.00 to 19.00.
All you have to do is accept the order and pay the courier.

If the courier was unable to deliver the first time, written notice must be left to you. Most likely, in this case, you will have to receive the parcel at your post office yourself.

In the absence of an addressee, shipments can also be delivered to adult family members (without a power of attorney) upon presentation of identification documents and documents confirming their relationship to the addressee.

You can also come to your post office yourself and pick up the parcel.
Attention! You must have your passport with you and know the number of your shipment, which we inform you after transferring your order for delivery to EMS.

Cash on delivery - payment upon receipt

If the order is sent to you by cash on delivery, with payment upon receipt, then please note that the cost of delivery of orders is more than 7000 rubles. is free for you and postal employees should not charge you additional charges for delivery - only the cost indicated in the cash on delivery form. The sender, i.e. our online store, pays for the shipping.

Tracking - tracking the parcel on the EMS website

After sending your parcel, our regional manager will send you an email specified in the order, the parcel number in the EMS system (tracker format EA123456789RU), with which you can track the status of your parcel online on the EMS website: www.emspost.ru

You can also check the status of your parcel by calling 8-800-2005-055 (calls within Russia are free).

Possible tracker statuses:

"Left the sorting center"- the parcel was sent from Moscow.

"Came to the place of delivery"- you can contact your post office yourself and receive your order by mail or wait for the EMS courier.

"Unsuccessful attempt of delivery"- most likely, the courier tried to deliver the order when you were not at home. You must contact your post office and receive the order by mail yourself.

Attention! You must have your passport with you and know the number of your shipment, which we inform you after transferring your order for delivery to EMS.

EMS (ExpressMailService) is an express delivery service for letters and parcels. Shipments are made to all cities of Russia and abroad in as soon as possible. One of the main features of EMS is the delivery of items directly into the hands of the addressee.

EMS is an international service created back in 1998 and currently uniting 190 participating countries, between which it is possible to send items using this system. In Russia, the representative of this service is Russian Post.

Sending parcels, parcels and letters by express delivery is much more profitable financially and in terms of saving time.

Also, express mail delivery has other advantages:

  • delivery of items by courier in person;
  • the ability to accurately track the location of the shipment;
  • wide geography of service (more than 40,000 post offices throughout Russia);
  • Packing and delivery by courier is free.

Types of shipments and maximum weight of parcels

EMS shipments have certain restrictions on the weight and dimensions of the package. total amount the length, height and width of the packaged item should not exceed three meters, and the length of such a parcel should not be more than 150 centimeters.

EMS parcels, sent across the territory of the Russian Federation may have Weight Limit 31.5 kg, but other restrictions apply when shipping to other countries. Thus, parcels weighing up to 20 kg (with full list countries can be found on the Russian Post website).

Parcels up to 10 kg are allowed to be sent to the Caicos States, Turks, Gambia, Cuba and the Cayman Islands. For all other countries, parcel weight is limited to 30 kg.

How to calculate EMS delivery

Depending on the destination, ems delivery will differ in price: the further the shipment is made, the more expensive the service will cost. You can calculate the exact cost of sending on the Russian Posts website using a special service.

Also, for an additional fee, the sender can issue Additional services:

  • SMS notification of delivery of the parcel to the addressee;
  • content inventory;
  • indication of declared value;
  • payment of the parcel by the addressee by cash on delivery.

Based on this, when sending EMS, delivery can be calculated with an accuracy of a few rubles.

Packaging EMS shipments

The parcel must be properly packaged before dispatch: this process requires compliance certain rules.

But some nuances remain at the discretion of the sender, for example, the choice of packaging. The sender can pack the parcel in any soft shell, cardboard, wooden or plywood box, or polymer container.

It is necessary to take into account possible mechanical impacts on the cargo, so packaging must be selected so that valuables are not damaged during shipment. But the packaging method when sent abroad should not deprive customs officers of the opportunity to inspect the cargo.

It is better to additionally protect any fragile and valuable items by wrapping them in appropriate packaging materials, while contact with the walls of the hard packaging and impacts on them should be avoided.

If liquids are sent, they must be packaged in such a way that during shipment their contents do not leak out due to mechanical stress. It is advisable to line containers with liquids with absorbent materials so that the liquid is absorbed by them in the event of damage to the main packaging,

Powdered substances have their own rules. Thus, dry coloring powders should be sent only in sealed metal boxes, which in turn are placed in durable boxes. Such boxes must contain appropriate protective material inside.

How to arrange express delivery

EMS shipments are processed at the post office. This procedure involves filling out documents according to following forms:

  1. Address Label (Form E-1).
  2. Form required when shipping more than 10 individually packaged items at a time (F 103).
  3. Customs declaration for goods (CN 23).
  4. Customs declaration for documents (CN 22).

The last two documents are filled out for shipments to other states.

EMS parcel tracking

EMS shipments, like valuable parcels, can be tracked using a track code that is assigned to the parcel upon registration. The Russian Post service will help you be aware of the location of your parcel: just enter the parcel’s track code in the appropriate field to see where it is now.

Tracking ems shipments to other countries is carried out using an identifier, which differs from the track codes for shipments within the Russian Federation. In this case, such a code will contain not only numbers, but also letters of the Latin alphabet (the digital code is assigned only to parcels sent within Russia).

At the moment, it has stopped working since the beginning of 2018. further work will be carried out directly via mail.

Now, to connect EMS Russian Post, consider setup options via:

If there is a need to add the EMS Russian Post delivery method to the delivery of goods, then in the administration panel you can add new method. Let's look at how this is done.

Go to "Settings - Delivery Methods", in the right top corner Click "Add shipping method". Select the module: “EMS Russian Post (Delivery Service)” (Fig. 1).

Picture 1.

We write the module name, description and add it.


Figure 2.

If you need to display the shipping cost in the product card, you need to enable the “Display in product card” property (Fig. 3).


Figure 3.


Figure 4.

The cost of express delivery service is calculated taking into account several parameters:

1) location settlements sender and recipient (the entire territory of Russia and abroad is divided into EMS tariff zones);
2) weight of the item (maximum weight of the item - 31.5 kg);
3) extra charge for delivery.

Thus, let's consider all the actions sequentially:


Figure 5.


Figure 6.

This setting is necessary if the weight of the product is not indicated in the product card. In this case, the weight of the product will be indicated by default.

Let's look at an example where the weight of a product is indicated.


Figure 7.

The maximum delivery weight must be 31.5 kg. In case of delivery of goods exceeding the maximum weight, this method Delivery methods are not specified.


Figure 8.

This extra charge will be added to the calculated delivery amount. After entering the settings, click “Save”.


Figure 9.

It turned out: 840 rubles. calculated the service + 100 rubles. markup (indicated by us) = 940 rubles. total delivery cost for our test order.

When receiving and sending parcels and letters through traditional post offices, many would probably dream of using a faster delivery service. And it already exists. These are EMS items from Russian Post. Let's look at what it is, how to use the service, and also get answers to popular questions from recipients.

"EMS Russian Post": what is it?

"EMS Russian Post" is an operator subsidiary of the FSUE "Russian Post". It is a full member of Express Mail Service (EMS), an organization that unites similar express mail operators from 192 countries. Such an association was created within the framework of the Universal Postal Union.

"EMS Russian Post": what is it? delivery of goods and documents, which has 42 thousand branches throughout the country. There are 26 of them in the largest Russian cities. structural elements. 9 thousand post offices in the Russian Federation are capable of receiving and sending EMS items from Russian Post. The service delivers letters and parcels to the most remote corners of the country and to 181 countries around the world. An exception within Russia will be some high-mountain villages of the Chechen Republic and part of the settlements of the Magadan region.

The peculiarity of forwarding is door-to-door delivery, both within one city, region, country, and world. The courier picks up your shipment at any place convenient for you and delivers it to the addressee at any address. Tracking of EMS shipments of Russian Post is registered, i.e. is carried out using the tracking number provided in the receipt. In those cities where there is no courier delivery service, the addressee can receive the parcel at the post office.

The main services of the company are as follows:

  • Express shipments with cash on delivery.
  • Customs clearance of international postal items.
  • Insurance of both parcels, parcels and valuable letters.

Delivery " EMS Post Russia" began its work on the first day of March 2004. Its current director is Sergei Konstantinovich Malyshev. The service's employees are more than 2 thousand people. For example, the company's income in 2009 was 1.8 billion rubles, and in 2013 the turnover was equal to 3.025 million rubles. Every year, EMC service employees process up to 3 million items.

Express delivery history

To learn more about what it is - "EMS Russian Post", a brief acquaintance with the history of express delivery will also help. This service originated back in 1985 - to quickly exchange postal cargo and correspondence between postal administrations different countries. Its work was coordinated by the EMS cooperative, which eventually covered over 200 countries with its branches. It received its own recognizable logo - an orange wing, blue letters E, M, S and three orange horizontal stripes.

The USSR joined the service in the 1990s. Soviet citizens could then exchange express mail with recipients from 18 countries. Within the Union, the EMS operated in six cities: Moscow, Kyiv, Leningrad, Vilnius, Tallinn, Riga. For the first 13 years, the service was represented by Garantpost.

Only in 2003, the Federal State Unitary Enterprise "Russian Post" was created, uniting over 40 thousand post offices throughout the country. And such an organization received the right to provide EMC services the next year after its founding. In 2005, EMS Russian Post was separated into a separate structural division.

Now let’s talk specifically about the details: restrictions, rules for sending/receiving, tracking EMS items of Russian Post.

Restrictions for parcels

The restrictions for Russian express shipments are as follows:

  • The sum of three dimensions is no more than 300 cm, and the length should not be more than 150 cm.
  • Weight Limit:
    • In the Russian Federation: 31.5 kg.
    • For shipments to Kazakhstan, Great Britain, Argentina, Bahrain, Mongolia, Myanmar, Israel, New Caledonia, Poland, Israel, Equatorial Guinea, Tobago, Syria, Trinidad, Malawi, Suriname, Spain, Ukraine, Dominica, Bermuda: 20 kg.
    • For shipments to Cuba, Turks, Cayman Islands, Caicos, Gambia: 10 kg.
    • Shipments to other countries: 30 kg.

Shipping instructions

What is "EMS Russian Post"? Convenient and fast departure. This is done according to the following algorithm:

  1. Check that the package does not contain prohibited contents, such as weapons, drugs, poisonous plants and animals, Russian banknotes and currency, perishable products and anything that may pose a danger to employees in contact with the parcel.
  2. For small letters and parcels, free EMC packaging is provided - an envelope 60x70 cm. In addition, you can pack the shipment yourself, but before that, be sure to read the packaging requirements posted on the official website of Russian Post.
  3. Call the courier through the form on the Russian Post website or by calling the hotline. You can also send the parcel through a post office employee.
  4. The same courier or postal employee can provide you with additional services: an inventory of the attachment, cash on delivery, delivery notification via SMS.
  5. Be sure to keep the receipt or a copy of the form given to you by the employee - it is a legal document confirming the fact that the property was received from you. In addition, it contains a track number by which you can track EMS Russian Post.

Receiving the parcel

Receipt of the parcel by the addressee is carried out as follows:

  • You can provide the addressee with the track number so that he can track the EMS Russian Post mail item.
  • Both the recipient himself and his authorized representative can receive the parcel by presenting an identification document. In the latter case, a notarized power of attorney is additionally required.
  • On the day of delivery, the courier will call the recipient. If it was not possible to reach the recipient, a notification will be waiting for him in the mailbox.
  • The recipient can agree on a convenient delivery time independently - just call the hotline. It is also possible to pick up the parcel at the post office yourself.

A number of additional services

We list additional useful EMC services:

  • SMS notification(only for parcels within the Russian Federation). The sender will be notified by SMS about the delivery of the parcel to the department and its delivery to the addressee.
  • Declared value. Parcel insurance - if the parcel is lost or damaged, you will receive appropriate monetary compensation. Maximum size- 50 thousand rubles.
  • C.O.D. To receive your shipment, the recipient must pay the amount you specify. However, it should not exceed the declared value.
  • Contents Inventory. You receive in your hands a list of attachments in the parcel certified by the postal worker with the date of its dispatch.

Parcel tracking "EMS Russian Post"

You can track the movement of an EMS shipment, as well as a number of other parcels, using a unique track number. It is located on your check, receipt or invoice below the barcode. It is a combination of 13 characters, for example, EU123456789RU, where:

  • EU - capitals letters(to track “EMS Russian Post” in various services, you also need to enter them in capital letters in a special window). The letter "E" here indicates that the direction is EMS.
  • 123456789 is a unique digital number.
  • RU - letter code of the country of departure.

Tracking Services

To track EMS Russian Post parcels, you can use one of the convenient services:

  • Official website or smartphone application of Russian Post.
  • "Where is the parcel".
  • Postal Ninja.
  • GDETOEDET.
  • Track24.
  • "Track your parcel" and so on.

FAQ

We will devote this section to answers to frequently asked questions.

  • How much does it cost to call a courier service? The service is free - you only pay for the fact of sending.
  • Who can use EMC services? Both individuals and legal entities.
  • How to calculate the preliminary cost of a shipment? This can be easily done using a special calculator on the Russian Post website. Necessary data for calculations: addresses of the sender and recipient, weight of the parcel and, if necessary, declared value.
  • Can the recipient pay for the parcel? No, the cost of sending is paid only by the addressee. At your request, the addressee can only pay the price of the parcel specified by you to receive it.
  • Are EMS parcels sent post restante? Yes, such a possibility is guaranteed to exist within the Russian Federation. For a specific international shipment, it is worth clarifying this issue with the operator hotline"Russian Post".
  • What are the delivery times for EMS parcels? The official website of Russian Post will help you find out the latest information. To do this, go to the "Tariffs and terms" section. Delivery times for international shipments will naturally be slightly longer than Russian ones. Their calculation is presented in detail in the EMS Operating Manual.
  • Where can I not receive an EMS shipment? From Norway, Denmark, Luxembourg, Iceland, Canada, Austria.

EMS mail is a fast and reliable alternative to traditional mail. It is also distinguished by additional convenience: door-to-door delivery by courier, regardless of the distance between the sender and the addressee.

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