How to find out the tracking number on an EMS parcel. Tracking EMS Russian mail

EMS parcel tracking

How to find out where your package is online:

Enter the track code, click “track” and find where your parcel is located.

Express Mail Service (abbr. EMS) is an international service specializing in the delivery of goods. It positions itself as fast and reliable, which is why it is quite expensive. On practice the parcel is coming up to 10 days in Russia and 15-35 days from other countries. However, it is possible to order “expedited delivery”. Of course, for an additional fee. This issue should be resolved in advance with the seller. The weight of the postal item must not exceed 31 kg.

Some nuances not related to tracking

home EMS feature– a service for receiving parcels directly at home, which is already included in the shipping cost. There is one important nuance here. According to EMS rules, the parcel cannot be opened in front of the courier. If the client doubts the safety of the contents, he must collect the receipt from the courier, who, in turn, takes the parcel back to the warehouse. You have to go to the post office in person. And even then, at the EMS department, employees are allowed to open the packaging and check the product for integrity.

EMS shipment tracking procedure
Now - the most interesting part. After payment for the goods and its dispatch, the seller issues the client a unique tracking, or identification number. This code may consist of a combination of letters and numbers (for international transactions), or only numbers (for domestic transactions). The last letters are the identifier of the sending country. Thanks to this number, the EMS parcel is tracked - everyone can find out where their postal item is currently located.
What should I do to obtain information?
1. It is worth considering that in Russia the parcel will begin to be tracked only after registration in the country. Therefore, first we go to the sending country tracker website.
2. Take, for example, the USA. The main place to track American parcels is. In the “Quick Tools” section, select the “Track” category. A form appears, enter the 13-character invoice number there and click on the “Find” button.

Also, tracking the path of an “international” parcel is possible on any track service. One of the most understandable is. Here we go to the “Post/EMS” section and write the identification number in the form.

3. When the parcel has crossed the border and is registered in the Russian Federation, the website http://www.emspost.ru/ru/ will allow you to find its location in a matter of seconds. Click on “EMS shipment tracking” and perform the above steps.

The CMS (content management) system communicates with the EMS server, transmits a code to this service, in return receives data about the location of the parcel, and displays the result on the website page.

4. Some online stores have introduced a package tracking system, with the help of which customers find out its status. Information about this is automatically updated in personal account buyer, or you need to apply for it yourself.

5. There are special programs for PCs that provide the ability to track the location of a parcel. So, “Track my Packade” is free and requires minimal effort. You can download the program on the website.

Open the program, add a mail item using the “Add” button, or by pressing the “Insert” keyboard key.

With this program, you will no longer have to enter the identifier into tracker forms a hundred times, while remembering where and when the parcel was last time. It is very easy to use: it accesses postal resources, saves the status of parcels in “memory” and displays the information on the screen.

RPO (registered mail) data may not be visible on the day of dispatch - there are delays at the post office. Therefore, if missing necessary information, do not rush to argue with the seller, but make a request later.

Dear site visitors!

Please take into account that our company has no relation to the EMS Russian Post company. The postal tracking service is available on our website solely for your convenience. All questions regarding your postal items should be addressed to EMS Russian Post by phone. 8 800 200 50 55.

EMS tracking

Each postal item, when it is processed for forwarding, receives a unique identifier (code). It is also called a tracking code (from the English track - to follow). EMS Russian Post works with two types of codes: a domestic 14-digit digital code and an international 13-digit alphanumeric code.

14-digit domestic Russian postal code

You can find it on the check that was given to you upon receipt of the postal item (letter, parcel). Important! To track the postal item, the code must be entered without spaces and parentheses (even if such are present on the receipt). For example, 11512780151384

13-digit international postal code

This code is assigned either to international shipments or to domestic Russian express shipments. The code consists of two capital letters Latin letters, followed by 9 numbers and closing two capital Latin letters. For example, YF123456789RU. Obra Please note that spaces in the tracking code are also not allowed.

Where is the parcel?

IN information system EMS Russian Post records the movements of all postal items. Thanks to this, as well as our EMS parcel tracking service, you can quickly find out the location of your parcel, rejoice at its delivery to the addressee, or sound the alarm in time and send an application to search for the postal item. In order to receive information about the passage of your parcel, simply enter its code in the "Postal Code" field and click the "Search" button.

The state enterprise "Russian Post" (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services in the territory of Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for restructuring the postal system at the federal level. This concept involved the unification of all post offices of the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

The range of activities of Russian Post has expanded over time retail trade, federal service for money transfers, EMS express delivery, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check their postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ in types and can have different appearances.

1. Packages, small parcels and registered letters are tracked using a 14-digit number.
2. Parcels and parcels are assigned a special code which consists of 4 letters and 9 numbers:
   • The first 2 letters indicate the type of shipment
   • 9 digits - unique departure code
   • The last 2 letters indicate the country from which the parcel was sent
3. Parcels EMS - international express delivery of items. The tracking number for EMS parcels is the same as for regular international shipments, except for the fact that the code begins with the letter E

Examples of parcel tracking numbers:

• 14568859621458 - internal parcel tracking code
• CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
• RA---CN (RA123456785CN) – parcel from China
• RJ---GB (RJ123456785GB) – parcel from the UK
• RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the implementation of the Russian Post electronic tracking system makes this even easier.

How to track a Russian Post parcel?

In order to find out where your package is, you need to pay attention to the following.

1. To find out information about estimated arrival time and other details, you should use the tracking number Russian Post. This is a special tracking code that is unique for any parcel. It must be provided to you by the sender (online store, company or individual).
2. Fill in the search field located at the top of the web page with this tracking code.
3. Click the “Track” button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including express mail EMS. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicating the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.

How to track a parcel in Russia?

Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international parcels. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by Russian Post tracking number

Russian Post parcels are located at postal number tracking. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13-digit code typical of international shipments for postal services around the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.

Parcel tracking ZA..LV, ZA..HK

This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of the Russian Post with the most popular online store for Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.

Parcel tracking ZJ..HK

Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels with Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.

When tracking, Joom parcels can have one of three statuses:

• Package sent
• The parcel arrived at the office
• The parcel has been received by the addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information at your fingertips. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China along their route pass through postal centers in Latvia and Hong Kong, which is why the letters LV and HK are assigned at the end of the track code, not CN.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
2. The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.

Review of EMS Russian Post - express delivery EMS Russian Post

General information about the company EMS Russian Post

EMS - Express Mail Service - international service, main job of which is the transportation of postal correspondence. The company's work claims to be of a high quality level, and delivery of urgent mail or express delivery is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. EMS express delivery in Russia takes place to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive the shipment, just come to the EMS office or call a courier. EMS company has its own branded packaging. If necessary, provides consultation about customs. It is possible to provide the following services: insurance and tracking of postal items, cash on delivery, delivery or sending of parcels outside business hours. Clients are provided with consultation on " Hotline" company. Every client with questions or difficulties can count on individual approach. It is important that EMS works with individuals and corporations.

Express delivery EMS Russian Post

Geographically, EMS Russian Post operates throughout the country and issues IPOs. An EMS client can register their shipment at any EMS branch. If the client cannot register in the office or does not want to, it is necessary to call an EMS courier. Fast delivery V short term will deliver the parcel to the addressee. The operating principle of EMS express delivery within Russia:

• To send from outside the EMS office, you must call a courier.


• The sender is obliged to fill out all accompanying documentation himself, except for the fields for official information, which are filled out by the courier or operator.


• It is mandatory to inform the courier about what the item being sent is. The courier has the right to inspect the shipment to identify items prohibited for shipment.


• The courier takes the shipment to the Sorting Center, where all procedures for registering the shipment and processing will be carried out. After completing the operations, the shipment will be sent to the recipient.


• Express delivery EMS works in such a way that the shipment is delivered “to the door” of the addressee.


• If the shipment has not been delivered: the courier is obliged accessible ways(by telephone, notification) inform the addressee about the received shipment. If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive your shipment within 30 calendar days.

• All EMS MPOs to the recipient country Russia are registered in Track&Trace EMS - a unified tracking system. Using the issued track code on the website, you can track the shipment.


• Customs departure procedures are mandatory for all MPOs to and from Russia.


• Clearance of a postal item at customs takes three working days, after which the item is handed over to the delivery service.


• Delivery of the shipment to the addressee's door.

• The weight of postal items should not exceed 31.5 kg


• In terms of size - one side of the item should not exceed 1.50 m


• Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m

Insurance of EMS Russian Post shipments

EMS provides cargo insurance services against all possible risks of physical damage. You can carry out the procedure for insuring your shipment at any EMS Russian Post branch and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is required to present the object of insurance to the courier or operator at the EMS office. To obtain insurance, it is important to remember that the amount must correspond to the cost of the investment:

• The minimum insurance amount is RUB 3,000.


• The maximum amount of insurance for correspondence is 20 thousand rubles.


• The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.


• Maximum sum insured for precious metals- 1 million rubles.

customs control

For residents of Moscow (private and legal entities) EMS Russian Post provides services for registration of IPO for customs control. List of EMS Russian Post services for individuals:

• Checking the correctness of filling out the documents provided to the Customs Service for passing the IVOO


• Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made


• Registration and verification of the declaration (exact indication of the name of the sent attachments and their value in the language of the recipient country, English or French)


• Client consultation

EMS Russian Post tariffs

Things to consider when calculating express shipping costs:

• The distance that the shipment will cover


• Tariff zone of the sender and recipient


• Postage weight


• Availability of additional services

Forms of payment

You can make payment for the services provided by EMS Russian Post:

• In cash to the EMS courier or at delivery points.


• By non-cash payments. The client receives a current account where he transfers the specified amount. The account belongs to EMS Russian Post - a branch of the Federal State Unitary Enterprise "Russian Post". Payment by third parties is also possible for companies with which an agreement has been concluded.


• Pay to the recipient. This is only possible if an agreement has been concluded between the recipient and EMS Russian Post.

EMS Russian Post for individuals and corporate clients provides the following services:

• Packing by EMS


• Everything related to customs


• Forwarding


• Insurance


• C.O.D


• Delivery of online purchases


• Payment of compensation

EMS Russian Post website

The official website of EMS Russian Post is www.emspost.ru. Everything is collected here helpful information for EMS customers. On the main page of the site you can calculate the cost and delivery time within and outside the country, and track the EMS shipment using the existing track. On the website you can find out:

• More about delivery regions across Russia: locations of offices and collection points for EMS shipments, see the list of branches located in hard-to-reach regions.


• Control deadlines for the passage of shipments within the country and abroad.


• More about EMS shipments from abroad.


• Familiarize yourself with the tariffs for international express delivery, find out about tariffs in the international network area, and about restrictions on the delivery territory.


• Familiarize yourself with the types and costs of branded packaging.


• Read the detailed list of prohibited items and substances for shipment.


• View a sample additional agreement.

• Application form for shipment insurance.


• A guide to tariffs, which describes: tariffs by city, by region, by Russia, by country of the world.


• Bank details for payment.


• Referral form.

Contacts EMS Russian Post To contact EMS Russian Post, use the form feedback on the main site. United help desk EMS Russian Post - 8 800 200 50 55 (calls within Russia are free) For residents of Moscow and St. Petersburg, it is possible to contact client offices